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Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
To download your Digital Membership Card: Download the newest version of the Costco app from the App Store® or the Google Play™ store. Launch the Costco app, then tap the Card icon at the bottom of the screen. The login page will appear. Follow instructions on the login page to sign in with an existing Costco.com account.
Over the coming months, membership scanning devices will be used at the entrance door of your local warehouse. Once deployed, prior to entering, all members must scan their physical or digital membership card by placing the barcode or QR Code against the scanner*. Guests must also be accompanied by a valid member for entry.
Share your Feedback. Chat Us. Select the Chat Us option on this page. *Hours vary by department. Give Us a Call. Hours vary by department. Corporate Mailing Address. PO Box 34331. Seattle, WA 98124.
What is a Household Card? In addition to their own membership card, Primary Members (and Affiliate Members on Business memberships) receive one free Household Card they can assign to someone over the age of 16 who lives at the same address. Household Cardholders will be asked to present proof that they live at the same address as either the ...
For the hours of our warehouse services, such as gas station, pharmacy, optical department, etc., find your desired warehouse location and select the Store Details section. Any service with only a phone number has the same hours as the warehouse. The Costco app is another way to find our locations’ hours. It’s free to download on the iTunes ...
To change your Sign In email address: Choose Account Details in the Account menu. Select Edit next to Sign In Email. Enter your current email address and select Send Verification Code. Enter the verification code sent to your email address, then select Verify Code. Enter your new email address, then select Update. Use your new email address the ...
Costco members can make several changes to their membership online, such as: Renew the membership. Upgrade to an Executive Membership. Add or change a Household cardholder. Update the address, phone number and email. Change communication preferences. Add an Account Manager.
Just head over to Costco.com and select Orders & Returns near the top of the page. Log in using your email address and password. Once in Orders & Purchases, select the time period you want to view. Voilà! You can see all orders placed within the last two years (in six month increments). If you would like the history beyond two years or are ...
To complete the one-time online verification process, follow the instructions below: After signing in or registering on Costco.com, click the Verify Membership link on your Account Details page to begin the one-time verification process. Enter your membership number. Enter your first name, last name, and ZIP Code.