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Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
Sometimes apps that were made for an earlier version of Windows will still run on Windows 10, but they might slow down your PC. If this happens after you open a certain program, check the software company’s website for an updated version, or run the Program Compatibility Troubleshooter.
If your device is currently running Windows 10, we recommend you verify the minimum system requirements using the PC Health Check app. We do not recommend installing Windows 11 on a device that doesn't meet requirements.
If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.
Windows Security is your home to manage the tools that protect your device and your data: Virus & threat protection - Monitor threats to your device, run scans, and get updates to help detect the latest threats. (Some of these options are unavailable if you're running Windows 10 in S mode.)
If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.
Learn how to check if your PC is capable of running TPM 2.0 or how to enable TPM 2.0 to upgrade to Windows 11.
Microsoft automatically downloads the latest intelligence to your device as part of Windows Update, but you can also manually check for it. On the Virus & threat protection page, under Virus & threat protection updates, select Check for updates to scan for the latest security intelligence.
Learn about using a Windows Arm-based PC and get answers to common questions about Arm-based PCs.
Your PC can run Windows 11 if it meets minimum (basic) system requirements. For information on basic system requirements and additional requirements for specific features, see Find Windows 11 specs, features, and computer requirements.