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To do so, click on the chat icon located at the top right of this forums page. --. • Click "Sign In" if necessary. • Click the "direct messaging" icon or https://comca.st/3lv0gXz. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
Your Xfinity account is already linked to another Peacock account. I am using the same Xfinity login which is associated with my new account now. Support had me unlink my old account from my login while trying to troubleshoot this, but with no help.
Thanks for letting us know. Please follow these directions. Select File and then Account Settings. Select your Comcast.net email account and then click Change.... Microsoft Outlook Account Settings screen. Confirm that the account type is POP and then click More Settings. Change Account screen in Microsoft Outlook.
Click the Account icon and then click Account and Identity. Click Add someone new underneath the list of current users. Note: If you don’t have other users on the account already, click Invite friends and family. Select Manager, Member, or Viewer. Enter the new user’s first and last name, mobile number, and email.
Manage and pay the bill associated with the Xfinity Mobile account (if subscribed). Notes: Primary rights can only be transferred if a Secondary user has already been invited to the account by following the steps in the Add and invite users to your Xfinity account section above. Only Primary users are eligible to join and manage Xfinity Rewards.
2) Click on Forgot. 3) Click I'm not on my home network (even if you are) 4) Select from Mobile phone number, Email address (You may have an external email attached), Social Security number. 5) It will ask to send a code in and will send you one. Insert the code to move forward.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.
If your X1 TV Box is voice-enabled, press and hold the microphone button on your Voice Remote and say, "my account." Navigate the portal using the arrow keys on the remote control. Alternatively, press xfinity on your remote control and select Settings, then My Account. Notes:
Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm. If you’ve selected UPS Prepaid Shipping: Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package.