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American Airlines is laying off 656 employees as it restructures a new Customer Success team. ... The layoffs will eliminate 8.2% of its 8,000 customer service-related positions for a total of 656 ...
Laid-off employees will work in their positions until March 30 and can apply for one of the 135 spots on the new customer success team, or one of the 800 other open American Airlines jobs, the ...
Computer reservation systems, or central reservation systems ( CRS ), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...
The Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. ARC, which is owned by nine major airlines, also offers its transactional data within ...
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Copa Airlines became the first Latin American carrier to serve the airport in December 2021 with direct flights to Panama City. On June 1, 2022, Air Canada reintroduced Montreal service. Ethiopian Airlines started service to Atlanta on May 17, 2023, becoming the first African carrier to serve the airport since South African Airways ended ...
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