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We offer convenient online payments for your real estate tax bill, water bill, sewer bill, stormwater bill and trash bill. Payment can be made with Visa, Mastercard or Discover credit or debit cards or e-check. NEW! Effective August 1, 2023 water billing has been moved to a monthly billing cycle.
WATER & SEWER. The City of Lancaster owns, operates and maintains two drinking water treatment facilities that provide drinking water for over 110,000 people in the Lancaster area through approximately 43,000 taps. See the tabs below for more information.
Step 1 – Create a Citizen Self Service Account. Citizen Self Service is your portal to City of Lancaster utility and real estate tax billing. Click here to access Citizen Self Service.
Water. The Water Bureau provides clean, reliable water services for public use for residents and businesses, while protecting the surrounding environment. Water Department. 150 Pitney Road. Lancaster, PA 17602. Meter Shop. Office Hours. Monday – Friday, 7:45 am – 4:15 pm.
Set Up Receive Water Bills by Email. Step 1 – Link Utility Bill to User Account. Step 2 – Sign Up for Email Bill Delivery. Be sure to create a Citizen Self Service account first before completing the steps below.
Water & Sewer Tariffs & Rates. The City of Lancaster provides water and sewer services to all properties within Lancaster City limits as well as to customers in certain other municipalities outside of Lancaster City.
What We Do. The City of Lancaster provides drinking water to 120,000 people through over 48,000 hook ups in the City and nine surrounding municipalities, including East Hempfield Township, East Lampeter Township, Lancaster Township, Manheim Township, Manor Township, Millersville Borough, Pequea Township, West Hempfield Township, and West ...
The service line is the pipe that connects your home or building to the water main in the street. Service lines may be made of lead, copper, galvanized metal, or plastic. The U.S. EPA’s Lead and Copper Rule Revision requires us to identify all lead service lines by October 2024.
My new monthly water utility bill seems too high. Why could that be? There are a few reasons why your new monthly water bill may seem high: You could have a leak in your property causing unusually high water usage. Check your plumbing fixtures (sinks, toilets, water spigots, etc.) for leaks.
Water & Sewer FAQ. Who can I call with questions about water service? Weekdays from 7:00am-4:00pm, call (717) 291-4820. Weekends, holidays and weekdays 4:00pm-7:00am, call (717) 291-4816. What do I do if my meter is leaking?