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Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output.
If your laptop speakers aren't working, you could have a software or settings problem, a driver issue, or even a physical problem with the speakers. Try these fixes in order to try and get things working again.
Check the location of your speakers and use a soft microfiber cloth to gently clean the dirt. You can also use an air compressor to clean the dust. Meanwhile, avoid other harsh cleaning agents.
In Windows 10, right-click the speaker icon in the taskbar and choose Sounds. Select the Playback tab and choose the device you want to use. If you don't see it, try right-clicking and checking...
Check if your speakers are connected and working with this test. Not sure if your speakers are OK? Want to check if you can hear stereo (two different audio channels, one coming from the left speaker and one from the right)? Use this sound test to quickly find out, without leaving the browser.
Try running the Windows Audio Troubleshooter, rebooting audio services, disabling audio enhancements, and changing the audio format. If all else fails, update or reinstall your audio driver, or perform a system restore. You launch a PC game or stream a movie, but you don't hear any sound.
Learn How to Troubleshoot Audio or Sound Recording Issues. Audio playback issues can occur due to corrupt audio drivers, speaker or headphone connections, incorrect audio playback settings, and more. Expand the sections below for more information, and follow the troubleshooting steps in a sequence. Here are some recommended articles for you.