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Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
Please note that the Netflix cancellation will take effect immediately. If you have a previous, valid method of payment (credit or debit card, for example) on file with Netflix, Netflix will charge your previous method of payment. Please contact Netflix to cancel your Netflix account after changing your service package with Comcast.
I have an existing Netflix account directly from Netflix and have recently subscribed to your Comcast Stream Saver Bundle. What do I need to do to convert my existing Netflix account to the new Comcast bundle?
Access the Netflix app on X1. Push the left arrow on your remote to bring up the left-hand side menu. Use the down arrow to navigate to the bottom of the menu (where it says Notifications). Push the right arrow once and select Get Help. Use the down arrow to navigate to the bottom of the menu and select Sign Out.
Xfinity stopped paying Netflix. Xfinity stopped paying my Netflix so it was cancelled and now to reinstate I would have to sign up as a new customer. The only issue is, in the US, Netflix got rid of the basic plan in August 2023 so I would have to pay for the new standard plan. Xfinity has washed their hands of this, I never requested my ...
CCJamie. +11 more. Problem Solver. •. 322 Messages. 1 year ago. @user_75bd7e Thank you for reaching out to us, in order to cancel Netflix, you would need to go to their website directly and then cancel your subscription there. Have you attempted to do that on your end? 0.
The Seasonal Convenience Plan allows you to put your Xfinity TV, Internet, and Voice services “on vacation” while you’re away from home — at reduced rates. Keep your Xfinity equipment in your home. Keep your home phone number. Keep your Comcast.net email address and access it anywhere . Upgrade to Seasonal Internet Access to control ...
Hey there, @user_ag29zt thanks for reaching out through Xfinity Forums regarding removing Hulu and Netflix. We do not want you to have to pay for services you are not using! We do not want you to have to pay for services you are not using!
If you’re eligible, you can view Netflix programming on Xfinity X1 and Xfinity Flex. To find the Netflix app, just say “Netflix” into your Xfinity Voice Remote or click the Netflix tile in the apps menu. Note: If you have X1 service and don’t see the tile, you don’t h. Articles. •.
Streamsaver activation issues with Netflix. I purchased the Streamsaver package. I activated Peacock and Apple+ via the activation link with no issues. The Netflix link states that I am not eligible. I've attempted to activate this via multiple devices over the past three days. I only subscribe to Xfinity internet (no X1 box or tv subscription ...