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Charlotte Water offers several ways to pay your water bill. Choose the payment method most convenient for you. Online Mail Phone In Person. Set Up Recurring Payments. Use the online bill portal without convenience fees to set up recurring payments, make a one-time payment or pay using a bank account.
Make your one-time payment in a few simple steps. You will need the Utility Account Number and the Service Address “Street Number” located on the Charlotte Water bill you want to pay. A fee of $1.10 is charged by KUBRA EZ-PAY for this service. KUBRA EZ-PAY is the fastest way to make a payment.
You can view and pay your water bill through this secure website. If this is your first time accessing your Charlotte Water account online, please start by registering a username.
Charlotte Water is the municipal water and sewer services provider for Charlotte, NC and surrounding region.
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On a monthly bill. By logging in to the Charlotte Water online portal. In the paperless billing reminder email. You can also call 311 (704-336-7600) and we can provide your account number over the phone.
Charlotte Water Alerts. Thank you for signing up to be alerted of service impacts and drinking water and wastewater construction alerts. You will receive time-sensitive messages for locations you select, such as your home, mobile or business via your choice of phones, email address, and/or text messages. You pick where, you pick how.
On March 13, 2020, Charlotte Water removed late fees on water bills, and customer shutoffs for non-payment were discontinued. As financial aid programs, CARES Act funding and City grants became available, Charlotte Water allowed accounts to fall back into delinquent status so customers could qualify for available assistance programs.
Welcome to the Utility Billing Online Payment Service. This service allows you to search for a specific record within the Utility Billing database to make a payment on. To begin, please enter the appropriate information in one of the searches below. Search by Account Number.
The fastest and most convenient way to pay your City of Charlotte water bill is online through the Charlotte Water website. Here’s how it works: Go to www.charlottenc.gov/water and click on “Pay Water Bill”.