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Login & security: To edit your name, email, mobile number, or password. Payments: To manage your payment methods and access your transactions. How to Get Customer Service Support. How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question.
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Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Select Forgot your password to initiate the password reset process for your Amazon Prime account. If it’s your login email or phone number that’s the issue—you may contact customer service for help restoring access to your account.
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