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If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
Forgotten your Microsoft account username. If you have previously added security information (a way to prove it's you when you sign in), follow the steps below. If you have not set up any security information, read check your products or services to find your username.
If you have a new password, if your email provider has asked you to change settings, or if you're having problems with sending and receiving email, you can change your email account settings through Mail in the Windows Control Panel, or from Outlook.
How can I recover my password for Microsoft accounts, including Outlook.com, Hotmail, Live, MSN, Onenote, etc.? Please check out this link first. If you can't complete the login flow through that tool, try this link for a separate tool. If your IT admin has allowed for a self-service password reset you can try the following link: https ...
You may need to manually add your email account. Choose from one of the advanced methods below: Use advanced setup to add a POP or IMAP email account in Outlook for Windows. If you need to enter specific values for incoming and outgoing server names, port numbers, or SSL settings, you can use Outlook's advanced setup option.
If you have confirmed that your email is a Microsoft account, you can access it by following these steps: Go to the Microsoft account sign-in page and enter your email address and password. If you have forgotten your password, you can reset it by clicking on Forgot password?
Change your password in Outlook.com. Your Outlook.com password is the same as your Microsoft account password. Go to Microsoft account security and select Password security. As a security measure, you might be prompted to verify your identity with a security code.
Hotmail is now Outlook.com. To sign in to your Hotmail account, go to www.outlook.com and select Sign in. If you have forgotten your username or password, use our sign-in troubleshooter, but note that if you haven't signed in to your account for more than 2 years, your account may have been deleted.
Unblock my Outlook.com account. Fix Outlook.com email sync issues, including sign-in problems. Troubleshoot Outlook.com email issues that trigger a "delivery failed" error. Troubleshoot known issues with shared calendars in Outlook.
If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.