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Whether you make a Genius Bar reservation, visit an Apple Authorized Service Provider, or mail your device to us, you’ll get the expert help you need.
Genius Bar. Get expert service and support at the Genius Bar. Get help here; How to prepare your device for your appointment
The easiest way to book a Genius Bar appointment is via an iOS or iPadOS device. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is...
Genius Bar. Get expert service and support at the Genius Bar. Get help here; How to prepare your device for your appointment
To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website (here are the links to the U.S., U.K., Canada, and Australia.) This...
The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. Let's look at how to book a Genius Bar appointment next time you need one. What Can Apple's Genius Bar Help With?
There are links to “Manage my reservations,” “Driving directions and map,” reminders of what you need to do before the appointment, and your Case ID. Saving this email and/or the Case ID is strongly recommended so any future service or appointments can access this initial appointment.