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In systems engineering, information systems and software engineering, the systems development life cycle ( SDLC ), also referred to as the application development life cycle, is a process for planning, creating, testing, and deploying an information system. [ 1] The SDLC concept applies to a range of hardware and software configurations, as a ...
Enterprise resource planning. Enterprise resource planning ( ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software —typically a suite of integrated applications —that an organization can use to collect ...
An information system ( IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information. [ 1] From a sociotechnical perspective, information systems comprise four components: task, people, structure (or roles), and technology. [ 2] Information systems can be defined as an integration of ...
Enterprise Architecture Planning is a data-centric approach to architecture planning. An aim is to improve data quality, access to data, adaptability to changing requirements, data interoperability and sharing, and cost containment. EAP has its roots in IBM's Business Systems Planning (BSP).
Enterprise architecture ( EA) is a business function concerned with the structures and behaviours of a business, especially business roles and processes that create and use business data. The international definition according to the Federation of Enterprise Architecture Professional Organizations is "a well-defined practice for conducting ...
Business systems planning ( BSP) is a method of analyzing, defining and designing the information architecture of organizations. It was introduced by IBM for internal use only in 1981, [1] although initial work on BSP began during the early 1970s. BSP was later sold to organizations. [2] It is a complex method dealing with interconnected data ...
A system architecture is the conceptual model that defines the structure, behavior, and more views of a system. [ 1] An architecture description is a formal description and representation of a system, organized in a way that supports reasoning about the structures and behaviors of the system. A system architecture can consist of system ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...
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