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1. I am a diamond member and my bill says Peacock Premium is included in my plan. 2. I have activated my Peacock account, but when I try to watch something that is Peacock Premium I am asked to subscribe for $5.99/month. 3. I am signed into Peacock on my TV with the same email that I activated Peacock with. 4.
3. Enter an email address and password for your Peacock account. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
l agree first it takes a half hour before the computer finally gives up so l can reach the technical support l need l got mine to work on my new smart tv.But l can't use peacock on my uxmo box.It saids we cannot use this device for a third party.1 hour very frustrating.Try using your phone for load the app an continue until you have it working ...
Please assist with changing the link of my old address/account prior to my move to the new account, post move for Peacock Premium to once again function on my registered Peacock email address. 1 0
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
770 Messages. Wednesday, February 10th, 2021 11:00 AM. Closed. Accessing Peacock Premium on Roku? I have a TV that is not hooked up to a Comcast box, but is connected to Roku. I want to watch Peacock Premium on it, as I have that service with my X1 box, but it asks me for a username and password. Is there a way to obtain a username and password ...
I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free sample plan.
Enter your Peacock email and password. Then, click Continue. Once activated, navigate to the Peacock app on your preferred internet-supported device and log in with your Peacock email and password. There is also a section for I’m enrolled in Xfinity Rewards as a Diamond or Platinum member. How do I get access to Peacock Premium?
Thank you Xfinity for keeping/offering free access to Peacock Premium for us longtime, loyal Xfinity customers. A Peacock Premium subscription is really a valuable inclusion to our existing service. Note: This comment was created from a merged conversation originally titled Peacock Premium. 8. 4.
I'm Gold Xfinity member & have been trying to activate my Peacock account for months and just saw this forum. I don't understand why Xfinity wouldn't resolve this re-occurring issue that many are experiencing. I created my Peacock account, told it's included, yet it wants me to add payment information or promo code.