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  2. My Nintendo Overview and FAQ - Nintendo Support

    en-americas-support.nintendo.com/app/answers/detail/a_id/16541

    My Nintendo is a Nintendo Account service that connects your Nintendo experiences across multiple touchpoints, from gaming systems to computers and smartphones. Earn points by playing apps on your smart devices, buying digital or pysical games for your Nintendo Switch, and completing various missions. These points can be redeemed for various My ...

  3. Lost or Stolen Systems - Nintendo Support

    en-americas-support.nintendo.com/app/answers/detail/a_id/65614

    My system was lost/stolen. Check the box that the system came in and/or the receipt from when you purchased it; it is possible that the serial number is on one of those items. If you are still unable to locate this information, please. We are unable to track or otherwise determine the location of a lost/stolen system.

  4. Nintendo Support: Nintendo Switch System Has No Power, a Blank...

    en-americas-support.nintendo.com/app/answers/detail/a_id/22502

    Applies to: Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model Use this article when a Nintendo Switch system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode.

  5. My Nintendo Store Order Support - Order Status

    en-americas-support.nintendo.com/app/answers/detail/a_id/15574

    Order status definitions. Order Processing: Order has been placed and received by Nintendo. Submitted: Your order has been approved and is being prepared for shipping. Shipped: Your order has been shipped. Back-Ordered: This item is currently unavailable and will ship as soon as it is in stock. Most items will be back in stock and available for ...

  6. My Nintendo: Points & Rewards - Nintendo Support

    en-americas-support.nintendo.com/app/topics/detail/p/855/c/862

    How to Create and Use a Custom Nintendo Switch Online User Icon (Missions & Rewards) In this article, you'll learn how to redeem My Nintendo Platinum Points for icon elements that can be used to create custom user icons exclusive to Nintendo Switch Online users. How to Earn My Nintendo Points (Gold, Platinum, Etc) In this article, you'll learn ...

  7. Accounts & My Nintendo: My Nintendo - Nintendo Support

    en-americas-support.nintendo.com/app/categories/detail/p/992/c/192

    Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Access resources to learn everything you need to know about Accounts & My Nintendo and My Nintendo.

  8. How to View Nintendo Switch eShop Purchase History

    en-americas-support.nintendo.com/app/answers/detail/a_id/22465

    View history on the Nintendo Switch system. If there are multiple user accounts on your system, select the account you want to use. Purchases can only be viewed when logged in to the Nintendo Account that made them. The purchase history of a parent account will not include purchases made on a child account. Select the picture of your icon in ...

  9. My Nintendo Store Order Support - Returns & Exchanges

    en-americas-support.nintendo.com/app/answers/detail/a_id/15576

    You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered. Nintendo will not accept returns or ...

  10. How to Redeem a My Nintendo Point Code - Nintendo Support

    en-americas-support.nintendo.com/app/answers/detail/a_id/16562

    Go to My Nintendo. Click Menu in the upper-left corner, then click Redeem a point code. Enter the 16-digit point code from your email, then click Submit. Each My Nintendo point code can only be redeemed one time. The My Nintendo points will be added to your Points total (in the top-right corner of the screen).

  11. Repairing Your Nintendo Switch System

    en-americas-support.nintendo.com/app/answers/detail/a_id/22517

    For all other issues: In order to find your best repair option, we need to find out exactly what kind of problem your system is experiencing. To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best repair ...