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After you download the app, log in with your Amazon Prime or Prime Video account to watch. Browse available content and tap a title to watch it. On iOS and Android devices, you can also download a title by tapping the download icon from the video detail page.
Go to Account & Settings, then select the Your Account tab. For a Prime Video-only subscription, select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
1. On your device, go to the Microsoft Store and download the Amazon Prime Video app. 2. Open the Amazon Prime Video app and sign in with your Amazon Prime or Prime Video account. 3. Choose a movie or TV show and watch in the app.
If prompted, enter your Amazon account details. On the Account PIN and locks page, click the Create button next to Prime Video Account PIN. On the Create Account PIN screen, enter a PIN and then click Continue. Note: Once set up, Prime Video Account and Profile PINs apply across all devices.
What to do if you can't sign in or sign out of Prime Video, or if you see error codes such as 5005. Ensure that you are using the correct details for the account you want to use with Prime Video. If you have forgotten your password, you may need to click Forgot your password? on the sign-in page to reset it.
You can create and manage Prime Video Profiles through the website. You can have up to six user profiles (the default profile, plus up to five additional profiles, which can be either adult or Kid's profiles) within Prime Video on a single Amazon account.
If your need to change or reset your Profile / Account PIN, follow these steps. Click Edit profile and then click the profile you're updating. If prompted, enter your Amazon account password. On the Edit profile page, click the Manage button next to Profile / Account PIN and locks.
Some devices show a QR code to scan using your mobile device, or have the option to Sign in and Start Watching, using your Amazon account information. Terms and Privacy Notice Send us feedback
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