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Online. Create an account using an email account you don’t share with a spouse or caregiver. Delivery is free and takes 5 to 7 days (up to 21 days to Hawaii) You'll get an email with tracking info once your order ships. Phone. Order with OTC Health Solutions — our OTC partner — at 1-888-628-2770 (TTY 711), 9am to 8pm local time (Hawaii: 7am to 5pm)
Devoted Health Member Portal. Need help? Call us at 1-800-338-6833. We’re here 8am to 8pm, Monday to Friday (from October 1 to March 31, 8am to 8pm, 7 days a week) Your help code is 37-28. If you need help logging in, call us and give this number to the Guide. Last updated: 9/30/2024.
CVS® makes it easy to redeem OTC benefits. Pay nothing out of pocket for select over-the-counter eligible products like vitamins, cold, medicine, eye care and more.
Access and manage your OTC benefits with ease using the OTCHS dashboard on CVS.com.
Create an account or sign in to CVS to access your health benefits and order OTC products online.
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Call 1-800-DEVOTED Or text a Guide at 866-85! * The Food & Home Card is a special supplemental benefit available only to chronically ill members with eligible chronic health conditions, like diabetes, high blood pressure, high cholesterol, heart problems, and stroke.