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Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. If you cannot access your account via browser, please contact your Office 365 admin and disable MFA for you and remove the lost device.
Thank you for posting. You may refer to the article and follow the steps to get the details about Scan the QR code page, see under To set up the Microsoft Authenticator app. For your reference: Manually add an account to the app. However, we have dedicated support team Microsoft Authenticator app if you still having problem then I would suggest ...
2. Correct scanning process: Use the Microsoft Authenticator app on your laptop, or if you're using a smartphone to scan the code, ensure proper alignment and focus while scanning. Make sure the QR code is centered within the scanning area and be patient to allow the app to detect and capture the code. 3. Manual entry as an alternative: If ...
Here is how: Admin - Identity - User - All user - select an user - Authentication methods - Require re-register multifactor authentication. After click require re-register multifactor authentication, you'll be able to re-register on the the authenticator app. Hope this helps. S.
On the left, select users. Select the user account for which you wish to re-acquire the QR Code. Scroll down to Authentication Contact Info and select Authentication Methods. Under Authentication Contact Info, select Access Panel Profile. On the right, select Additional Security Verification. You can now select Set up Authenticator App.
When i try to do a login in the PC is always asking for the Authenticator App , that was already installed. Is always stating that is protecting the account. Then in the process is asking for QR code , but the QR code was already used and is allways in a loop because the code was already used. Strangely i can login in the mobile.
Hello, I am trying to activate Microsoft Authenticator on my phone and when I go to add a school or google mail account I am asked to enter a QR code instead of being asked for the email address and
Hi,I have formatted my phone without the backup of Microsoft Authenticator. Because of this, I am not able to use one of my Microsoft accounts. My account is not logged in on my laptop and I have not
Here are the steps to do that: On your new phone, open the authenticator app and tap the + button to add a new account. Select Work or school account and then scan the QR code that appears on your computer screen. Enter your Office 365 Dev account email and password on your computer and then select Sign in.
To obtain the QR code for setting up the Microsoft Authenticator app, follow these steps: Sign in to your work or school account. Go to the Security info page, which you can find here. Select Add method and choose Authenticator app. Follow the prompts until you see the QR code. And if authenticator was set up before, also the account is admin ...