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  2. What is my order status? - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/185

    Under Orders, select History. You can filter the results by status (open or canceled), date range (within the past 3 years), and source ("Online orders" or "In club purchases") After finding your order, select the View Details link to see tracking information. If no tracking is available, the order has either not shipped yet or tracking is ...

  3. Using the Sam's Club App

    help.samsclub.com/app/answers/detail/a_id/2242

    Download the app and learn how it works. Scan & Go Tax Exempt Info. For assistance with double charges* or authorization holds, contact the Electronic Payments Hotline: 479-277-2643. Hotline Hours of Operation: Monday - Friday from 8:00 am—3:30 pm Central. NOTE: The Electronic Payments Hotline cannot access same-day purchase information.

  4. Contact Us - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/167

    How do I contact Sam's Club? Contact Sam’s Club, (888) 746-7726 Email Sam's Club . Contact Member's Mark, (888) 301-0332

  5. How to cancel an online order - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/426

    How to cancel your online order: Select your Order History under My Account. You'll be asked to sign in. Once you locate your order, click View Details to the right of the page. If "Cancel This Order" appears at the top of the page, select the option and you can cancel the order. You'll receive an email verifying your cancellation.

  6. Request a new Sam's Club Consumer Credit Card

    help.samsclub.com/app/answers/detail/a_id/2722

    Request a new Sam's Club Consumer Credit Card. Sam's Club members who use the Sam's Club Credit Card and Mastercard can easily report their cards lost or stolen and order a replacement. Call Credit to report lost or stolen card 24/7: Consumer Credit Services: (800) 964-1917 (Spanish - option# 5) Consumer MasterCard Services: (866) 220-0254.

  7. Unrecognized Charges or Orders - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/2333

    Immediately contact your credit/debit card company or bank to notify them of the unauthorized usage and dispute any charges. Your card issuer is the best route to recover any unauthorized charges and protect your account against further theft or fraud. If your online account has been used without your authorization, you should immediately reset ...

  8. Curbside Pickup Order Cancellation & Refund - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/89

    Curbside Pickup Order Cancellation & Refund. To cancel a Curbside Pickup order, self-cancel, call, or visit your club and request cancellation. Order cancellation automatically triggers a refund, no additional steps are required. Self-cancel using your account's order history page up until midnight on the day order is placed (Pickup time must ...

  9. How do I get my membership card? - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/295

    Call 800-203-5764 (Spanish Option #5) Sam’s Club® Mastercard®: Accounts begin with 5213. Call 866-220-0254. Sam’s Club® Business Mastercard®: Accounts begin with 5560. Call 866-220-2760. Once a membership card has been reported lost or stolen, the card can no longer be used. You must visit your local club to receive a new card or use ...

  10. Refer a Friend – Help Article - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/1214/~/refer-a...

    Refer a Friend – Help Article. The Refer a Friend program is a way for you to share what you love about your Sam’s Club membership with your friends and family. Click here to go to the Refer a Friend page! How does it work? Log in to your Sam’s Club account online. Select “Refer a Friend” in the dropdown menu beneath your name at the ...

  11. How to save item(s) for a later purchase - Sam's Club

    help.samsclub.com/app/answers/detail/a_id/449

    From the My Cart page, you can quickly and easily move an item to "Saved for later" status or move it back to checkout. Under item name and number, select "Save for later", and the item will automatically be saved in your cart hereafter. To purchase a saved item, open your shopping cart and scroll down to the "Saved for later" section and ...