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We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Find a local contact number. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers.
Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. 0. 0.
Xfinity has the WORST customer service, period! I ordered the Xfinity internet service online in 12/2022. My order got canceled for no particular reason. Then I called their customer service line on 01/17/2023 to order again. The customer service representative whose name is Arthur helped me with the order. Then he tricked me into switching my ...
Customer Service. I have been a loyal Xfinity/ Comcast customer for over 30 yrs - until now... My service included Gigabit Extra Internet, Ultimate TV, and Xfinity voice. My contract was about $230/ month. Now out of contract, the price was going up to $258/ month - with no change or enhancement to any of my services.
Comcast has horrific customer service. I have been with Comcast for 7 years and will terminate my account at the end of this year. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help).
2 Messages. Same problem that everyone else is describing. When i go on ESPN and a few other sites, I get an unwanted pop-up that consumes the whole page and requires me to click a bunch of links to get some sort of Xfinity customer service reward. It appears to be a scam but makes navigating on the web almost impossible.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
Dear Xfinity Customer Service Team, I am writing to formally file a complaint regarding my recent experience with Xfinity's customer service and online ordering process. I hope this email will address the issues I have encountered and lead to a swift resolution. Background: Initial Online Order: On August 25, 2024. I attempted to place an order ...