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@RockneL wrote: Can anyone offer advice on how to speak to a live customer service agent? I’ve called the 1-800 customer service number and prompted to talk with technical support.
2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
If 1-800-Xfinity is not working, you can also try 1-800-266-2278 (1800 Comcast) to reach someone by phone. If you follow this link: Xfinity Customer Service - Contact Us, you will also find ways to speak with some via live chat, links to Facebook, Twitter, Reddit, and our forum here. If you would like us to assist here, please create a new post ...
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
NEED TO SPEAK TO REAL PERSON. I’ve been trying to contact a real Xfinity agent for days now but every time I call the ONLY number they give me it takes me to a bot that’s absolutely no help, asks for info which I give then says I need to sign in and hangs up, absolutely 0 help. If I go on the app like it suggests and type “speak to agent ...
Thank you for posting to the Xfinity Forum, so you can speak with an agent who can assist you with your billing concerns. No need to call in. Our team can assist you! Please send a private message including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastChe," and ...
To send the requested information: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (looks like a speech bubble next to bell icon at top of page) or https://comca.st/3kgmFZy. • Click the "New message" (pencil and paper) icon. • The "To:" line prompts you to "Type the name of a person".
Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.