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3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. • Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window • Press Enter to send it
Find a local contact number. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers.
re : (855) 226-6408 . i got the call, and it was legit -- i made a tech appt online earlier in the day and advanced support called to try to troubleshoot further (and spare a tech visit scheduled a few days from now.) the agent (female voice, indian accent) was able to pull up my appt date and time, and asked a few questions to try to resolve the issue overt the phone.
@user_es69zf The only phone number we have for support would be 1-800-XFINITY and it would route you to the best team possible to resolve your concern. Our team here also offers support for our valued customers for any questions or concerns you may have. Was there a specific concern you needed assistance with?
I apologize this wasn't the answer you were looking for. I am a live person and can help you via Forums. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner.
We would be more than happy to help with any questions/concerns you may have. Please send a Direct Message with your full name and address. However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Here are the detailed steps to direct message us: • Click "Sign In" if necessary
Comcast has the worst customer service I have ever experienced. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. 1
We are here to assist you with billing, technical support, account management or any other questions or concerns you have. We can take care of everything right here through our platform. If you do prefer to call us, you can reach our customer service at 1-800-934-6489.
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...