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The Direct Express® Debit MasterCard® card is issued by Comerica Bank, pursuant to a license by MasterCard® International Incorporated. MasterCard® and the MasterCard® Brand Mark are registered trade marks of MasterCard® International Incorporated.
To sign up for the Direct Express ® card, please contact our enrollment center between the hours of 8:00 AM CST to 6:00 PM CST Monday through Friday. Card Enrollment Center 1-800-333-1795
You can also request Direct Express ® card after you receive your first benefit check by contacting the Direct Express ® card enrollment center at 1 (800) 333-1795 (toll-free) to sign up for the card.
If your Direct Express® Card is lost or stolen, you may request a replacement card through the website at web.usdirectexpress.com or through the mobile app. Or, immediately call the Direct Express® card toll free Customer Service Department number on the back of your card.
Welcome to Direct Express®
Protect Your Card And Personal Information. Direct Express ® will never contact you by phone, email or text message to ask you for your card number, password, PIN or security code.
The Direct Express® Debit MasterCard® card is a safer, more convenient way to receive federal benefits.
Can I sign up for a Direct Express® card to receive my Economic Impact Payment? No, only current Direct Express® cardholders are eligible to receive Economic Impact Payments on their card. If you would like to sign up for the Direct Express® card to receive your Social Security, Supplemental Security Income, Veterans, Railroad Retirement
Direct Express® card by early May. How will I know when my Economic Impact Payment will be available on my Direct Express® card? The IRS will mail a letter about the Economic Impact Payment to the recipient’s last known address within 15 days after the payment is made. The letter will provide information on how the
Call Direct Express customer service if you suspect that you are a victim of identity theft (i.e., you notice unauthorized transactions on your debit card transaction history). It is important to act as quickly as possible to minimize the loss of funds in your account.